Returns & Exchanges
At Épices Kanel Spices, we take pride in the quality of our premium blends; if you are not completely satisfied with your purchase, you may return unopened products within 30 days of delivery.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for the return to receive an authorization code.
Prepare Your Package
Ensure the spice jars or refill pouches are in their original, sealed packaging and securely pack them to prevent damage during transit.
Ship the Items
Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing